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We are freight forwarders, not carriers: we integrate clearance, trunk and delivery resources and own the operation end-to-end; vessels and aircraft are operated by carriers.

Export clearance, trunk freight, destination import clearance, duties and final delivery. Excludes out-of-scope local extras such as remote-area delivery and storage overage, itemized in the quotation.

No promise of release, inspection waiver or fixed clearance date. We publish transit ranges, update exceptions in real time, and notify customs holds immediately.

Five items: product name, carton count, destination, service required and Incoterms. With these we can quote within 24 hours.

Yes. Hubs in Dongguan, Shenzhen and Guangzhou for inbound, QC, labeling and global dispatch; overseas warehouses in Nigeria (Lagos) and Senegal (Dakar) for local stock and last-mile delivery.

Yes, as a new lane: bookings are open and each shipment is quoted with the current sailing or flight, transit range and one-sheet DDP pricing.

Port of Dakar for sea freight and Blaise Diagne International Airport (DSS) for air freight; delivery after clearance, options on quotation.

Yes. Send cargo to our Dongguan, Shenzhen or Guangzhou hubs; we inbound, check, QC, label and load as one shipment.

Documentation for Senegal clearance is prepared with our destination partners; send product names and values in English or Chinese and we handle the rest.

Export clearance in China, trunk freight, Dakar import clearance, duties and final delivery. Excluded are out-of-scope local extras such as remote-area delivery and storage overage, which are itemized on the quotation rather than discovered afterwards.

Senegalese customs assesses duty on the HS code, the customs value and the Incoterm of the shipment — there is no flat percentage we could honestly publish. Under DDP the duty sits inside our quoted price and is settled by us; under DDU (tax excluded) the consignee pays it at destination. The amount applicable to your product is confirmed per shipment, on the quotation.

For sea cargo discharging at Dakar the BSC / ECTN is mandatory, transit cargo included, and it must be issued before the vessel sails. For air shipments we confirm the applicable tracking-note requirement per shipment at quote time instead of assuming it.

We do not publish a standard compensation figure. The liability and claims terms that apply to your shipment are the ones agreed in writing before booking. Report any exception to us immediately with photos and the delivery receipt; we open the file with the parties involved and answer you in writing.

Export clearance, trunk freight, destination import clearance and final delivery to the consignee's door. Import duties and taxes are not included — the consignee pays them on arrival.

DDP includes destination duties and taxes in one all-in price; DDU excludes them, so the consignee settles duties and taxes on arrival. Clearance and door delivery are handled by us in both cases.

The consignee, as importer of record, pays the duties and taxes assessed by destination customs on arrival. Our DDU price covers clearance handling, trunk freight and door delivery — not the duty bill.

DDU (Delivered Duty Unpaid) is the legacy term that Incoterms® 2010 replaced with DAP (Delivered at Place). In China–Africa freight "DDU double clearance, tax excluded" is still common and means we handle both-end clearance and delivery while the consignee pays duties. The exact split is itemized on your quotation.

Our Nigeria (Lagos) and Senegal (Dakar) lanes by sea or air. Transit and the exact duty handling are confirmed on your quotation.

An import licence or tax ID where the destination requires it, plus any cargo-specific certification such as SONCAP or NAFDAC. We confirm the document list for your shipment on the quotation.

No. Clearance, inspection and release are decided by the customs authorities. We prepare complete, compliant paperwork to reduce hold risk, but we do not promise release, an inspection waiver, or clearance on a fixed date.

Out of Lagos (Nigeria) and Dakar (Senegal), held with established local partners and backed by our China hubs in Dongguan, Shenzhen and Guangzhou. Local stock held overseas enables faster local delivery than shipping each order from China.

Inbound receiving of your stock, storage, order processing, pick and pack, labeling and last-mile delivery to your buyer. Exact scope, covered cities and cut-off times are itemized on your quotation.

Usually by our own sea or air DDP lane from the China hubs to Lagos or Dakar, with destination clearance and duties handled before the stock is received into the local warehouse. You can also send stock in yourself.

No promise of release, inspection waiver or clearance on a fixed date — those are customs decisions. We commit to complete documents, truthful declaration, published transit ranges and immediate notice of any exception.

Independent DTC stores and marketplace sellers. Labeling and dispatch follow your platform's requirements; DDU double-clearance to door is available for our Nigeria and Senegal lanes.

Yes: barcodes, marketplace labels, inserts and bundles prepared to your spec at the hub, checked against your checklist before dispatch.

When a subset of SKUs sells predictably and your delivery promise gets tighter than per-order international dispatch can hold. Pre-position those SKUs in an overseas warehouse — Nigeria (Lagos) or Senegal (Dakar) on our Africa lanes — and keep the long tail on dropshipping.

Send your product list, expected monthly order volume, destinations and any labeling spec. We reply within 24 hours with a fulfillment plan and rates.

No. Port-to-port covers sailing only. Door-to-door adds China pickup and consolidation, export clearance, discharge handling at Lagos, import clearance and final delivery — each stage adds time, which is why we quote a door-to-door range, not a sailing date.

It depends on the carrier's routing string for the sailing you book. Some West Africa services are affected, some are not. We state the routing and any rerouting impact at quote time, before you confirm.

Air DDP suits urgent, small and high-value cargo where the cost difference is smaller than the cost of being late. Sea DDP suits planned volume, heavy or bulky cargo. Send the five items and we price both modes on one sheet.

Send product name, carton count, destination, service required and Incoterms. We reply within 24 hours with the current sailing, the transit range for your cargo and a one-sheet DDP quote.

C'est un service 3PL : vous pré-positionnez du stock dans un entrepôt du pays de destination — pour nous, Dakar (Sénégal) ou Lagos (Nigeria) — et les commandes sont prélevées, emballées et livrées localement, au lieu d'expédier chaque commande depuis la Chine.

Quand un sous-ensemble de SKU se vend de façon prévisible et que votre promesse de livraison est plus serrée que ce qu'une expédition internationale par commande peut tenir. Gardez les meilleures ventes confirmées en stock local et laissez la longue traîne en dropshipping depuis les hubs en Chine.

Généralement sur notre propre ligne DDP maritime ou aérienne depuis les hubs en Chine vers Dakar ou Lagos, avec dédouanement et droits réglés avant que le stock soit réceptionné dans l'entrepôt local. Vous pouvez aussi envoyer le stock vous-même.

Nous ne promettons ni mainlevée, ni exemption de contrôle, ni dédouanement à une date fixe — ce sont des décisions de la douane sur le leg de réapprovisionnement. Pour le fulfilment local, nous précisons les villes couvertes et les heures limites sur devis, et signalons les exceptions le jour même.

By volume or weight, whichever is higher on the charging basis stated in your quotation. Our hub weighing and measuring records are what the chargeable figure is based on, and we confirm it in writing before loading.

Yes — that is what our China hubs are for. Send each supplier's cargo to Dongguan, Shenzhen or Guangzhou; we inbound, check, QC, label and load it as one consolidated shipment under one clearance file.

Often, yes. Fragile and oversized cargo travels better in a container you control: your loading plan, your blocking and strapping, no co-loading surprises. Crating standards for both modes are confirmed at quote time.

When you pay for a container you cannot fill. Below roughly 15 cbm the unused space usually costs more than LCL's per-cube rate — unless cargo value, fragility or schedule control justify paying for the box.

No, and anyone who says yes is selling you fiction. Selection for inspection is customs' decision. What a good forwarder controls is document completeness, truthful declaration and speed of response once a hold starts.

It depends on cause. Holds caused by document gaps or declaration issues on our side are ours to own. Holds caused by buyer-side changes or missing buyer documents are itemized in the quotation's exclusion list, so nobody improvises pricing during a crisis.

Immediately and first-hand. Exception notices go to you the moment we know, with what triggered it, what we are doing, and what we need from you. Silence during a hold is the real service failure.

Regulated products can require conformity documentation at destination. Raise product category at quote time; we confirm the document set per shipment before booking, and nothing ships without a compliant declaration.

No. Rerouting depends on each carrier's routing string for the specific sailing. Some West Africa services never transited the Suez Canal; others do. We state the routing for your sailing at quote time.

The quotation states its validity and what it covers. Rerouting impact is assessed before you confirm, not after; if a carrier changes routing between quote and sailing we tell you first-hand and re-confirm before loading.

For urgent, small, high-value cargo, air DDP removes routing risk entirely. For planned volume, sea with a realistic transit range is usually still the right economics. We price both on one sheet so you can compare.

Carrier routing changes mid-transit are rare but possible; when they happen we notify you immediately with the revised arrival window. Immediate first-hand exception notices are part of our service posture on every lane.